FAQs
Why should I outsource my medical billing instead of keeping it in-house?
Outsourcing eliminates the hidden costs of staffing, training, software, and missed revenue opportunities. Our team helps you reduce denials, capture every billable charge, and improve collections—so you can focus on patient care while we handle the complexity of billing.
How quickly can we get started?
We can begin onboarding within days and typically start processing claims in as little as one week, depending on your current setup.
Do you work with our existing EHR/EMR system?
Yes. We integrate seamlessly with your current EHR/EMR and extract all necessary data without disrupting your workflow.
Do you have certified coders on your team?
Absolutely. Our team includes certified professional coders (CPCs) with deep experience in specialty billing, ensuring accurate coding and maximum reimbursement.
How do I know if my patient receivables are out of line?
If your practice has: High denial rates Slow payments Aging receivables over 90–120 days …it’s likely you’re losing revenue. We provide a free analysis to identify gaps and opportunities for improvement.
How knowledgeable is your biller?
Statistics have shown that 59% of in-house billers fail to review explanations of benefits. Even worse, 55% of billers have never appealed a denied claim. That means you may be delivering about 20% of your services for free because in-house billing often fails to obtain superior payment standards. Our billers are trained and experienced at all aspects of their jobs, making them highly effective at recovering reimbursement.
How can I stay abreast of how my fee schedules are being reduced, the increasing complexity of billing and payer consolidation?
When you use ECM, you don’t have to worry about changing fee schedules, complex billing practices or other payment issues. We will keep you abreast of industry developments that affect your bottom line.
How can I devote more time to patient care or practice development and less on administrative and billing issues?
We can make it happen. Call us today at 516-775-8600 and ask for ECM principal Bert Lurch to learn how we can help you devote more time to patients and far less time to administrative details.
How can I achieve an average 88% net collection ratio while at the same time reducing my operating costs?
Call us today at 516-775-8600 and ask for ECM principal Bert to learn more.
Is there a way to successfully contest insurance company underpayments which consume a major part of my earned compensation?
We can put a stop to that. Call us today at 516-775-8600 and ask for ECM principal Bert to find out more.
How does ECM handle denials?
We focus on clean claim submission from the start—verifying insurance, applying accurate coding, and following up aggressively on unpaid claims to minimize delays and denials.
Can you help us with State and Federal incentives?
Yes. We have an entire team that works with you to make sure your practice is receiving all the federal and state funding to which you are entitled.
