About Us

Ecm'S st0RY

ECM was founded in 1999 by two medical billing experts, Bert Lurch & Louis Burke. With their roots in the North Shore-LIJ (now Northwell) Health System and other New York hospitals, the two created ECM in order to provide private practices with access to the strategies that large hospitals and health systems use to maximize their revenue. 

Today, ECM prides itself on helping medical providers stay profitable and providing total practice solutions. Along with coding and billing, ECM's services include credentialing, practice management, compliance, revenue enhancement, marketing and more. To help your practice grow, ECM provides a comprehensive analysis of all aspects of your practice, identifying gaps and offering practical tips and strategies for improvement. 

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THE ECM DIFFERENCE

Unlike other billing companies, ECM offers senior level, personal attention. Company principals are committed to providing all of our clients personalized, fast and accurate service. 

Our passionate attention to detail and relentless follow up have allowed us to enjoy a 95% client retention rate over the past 20 years, a net collection ratio of 88% and a denial ratio of less than 3%, all tops in the industry.

We are accessible around the clock, seven days a week.

We are laser-focused on maximizing your revenue and reimbursements from both insurance companies and patients.

As physician advocates we have lobbied at both the state and federal levels, demonstrating our commitment to the industry and the clients we serve.

Internally, we foster a culture of excellence, encouraging our employees to engage in continuing education as well as health and wellness activities. Creating a positive work environment supports our corporate commitment to client satisfaction.

We also give back to our industry by creating a superior internship program that is in a class by itself with a waiting list due to its value.

We serve Long Island, Queens, Brooklyn, New York City and beyond.

ECM LEADERSHIP

ECM is led by experienced industry professionals committed to excellence, accountability, and results-driven execution. The leadership team brings decades of expertise in medical billing, revenue cycle management, and healthcare consulting, ensuring that every client receives strategic, hands-on guidance. They focus on strong communication, attention to detail, and continuous improvement—helping medical practices operate more efficiently while maximizing revenue and reducing administrative burden.

Michaela Faella

ECM Senior Director of Account Management and Client Growth

Laura Castro

Senior Director, Account Management | Physician & Billing Growth Partner

Anthony J. Vuozzo, MPA

Our products are unique. All of our products are made by hand by skilled artisans, making everything we offer truly one-of-a-kind.

Sandra Armstrong

We know what’s important. We’re experts at what we do and we guarantee no one does it better than us.

Curious about how ECM came together?

It takes experience, dedication, and a commitment to excellence to build a trusted partner in revenue cycle management. Learn more about ECM’s journey, values, and vision for helping medical practices thrive.

Explore our story

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